Return Policy


Moon Water Tarot LLC wants to make sure that you have a great experience purchasing are art and products. Please read the following information regarding our Shipping; Taxes and Return Policy.

SALES TAX: Is charged on orders shipped within the state of Missouri/USA.

RETURN POLICY: If your artwork has arrived damage please take digital photos of the artwork being delivered; product and container it was shipped in (The latter – only if mailing container was damaged).  Please email the photos within 48 HOURS of receiving the product and include your name; email address; phone number and address to: moonwatertarot@gmail.com

We will review the photos and contact you within 72 HOURS after your notification.

In order to receive a refund the product must be shipped back in the same container it was sent in.  If the container is damaged please purchase equivalent containers and/or packaging material and repackage product as it was received.  Please insure the product for the amount you paid for and ask for a tracking number.  This TRACKING NUMBER will be REQUIRED in order for you to receive a refund.  THE PRODUCT MUST BE POSTMARKED WITHIN 10 DAYS OF RECEIVING THE ITEM IN ORDER TO GET A REFUND.  WE DO NOT ISSUE REFUNDS FOR TAXES; INSURANCE; SHIPPING COSTS; IMPORT AND CUSTOM TAXES AND/OR DUTIES.

We reserve the RIGHT TO REFUSE to issue a refund/replacement item and to recover the cost of the returns delivery from you in the event that the item is found to have suffered damage after delivery or has been misused or used other than in accordance with the instructions.

INTERNATIONAL ORDERS; IMPORT DUTIES/TAXES:
International orders are welcome. If you order from outside the United States, the recipient of the Artwork will be the importer of record, with full responsibility for any sales, excise, value-added, GST or similar taxes and for import and customs taxes and duties. We try to make the process as easy as possible by providing you with a tracking number which will enable you to easily track the shipment and liaise with your local customs office and pay any necessary duties and taxes. Customs procedures in your country may delay your receipt beyond our estimated delivery date. However, we disclaim any liability for compliance with local laws or procedures in your country of delivery.

Moon Water Tarot LLC operates within the United States and fully complies with US law. No attempt is made to comply with the laws of every country from which an order might originate.

Moon Water Tarot LLC reserves the right to make changes to out Return and Shipping Policies.

REFUNDS: Unfortunately, we do not refund sale items.